At Wayoutback our team members are professionals, dedicated to our clients’ needs and looking after the environments we visit. With our highly experienced team, we strive to deliver excellent service while minimising the impact on the flora, fauna and landscapes for everyone to enjoy and experience in the future.
Through creative problem solving for each new challenge that arises, we are committed to sustainable tourism. This is reflected in the accreditation we have obtained and recognised in the awards we have won.
Brolga Award Winners
At the 2010 Brolga Northern Territory Tourism Awards ceremony held in Darwin on Saturday 20th November, Wayoutback Desert Safaris walked away with a Brolga in the ‘Tour and/or Transport Operator’ category.
The Brolga Awards is the official tourism awards program for the Northern Territory, recognising and encouraging tourism businesses that strive for excellence in every area of their operation. A Brolga award is the industry’s highest accolade and the recipients represent the best products and services in the Northern Territory.
Winners of the 2010 Brolga Northern Territory Tourism Awards automatically become finalists in the 2010 Qantas Australian Tourism Awards.
The competition is open to tourism operators, industry suppliers and outstanding individuals, who prepare a submission in response to a series of questions and criteria that measure business excellence.
The TQUAL mark is the first National symbol of quality for tourism products and services in Australia. Being associated with the TQUAL mark not only means that operators are identified as offering quality tourism products, it also assures consumers that TQUAL accredited operators are among the best in their field.
Why was TQUAL Accreditation Introduced?
There are currently over 20 programs within the tourism industry that are involved in accrediting, rating or certifying tourism products and services. While these programs go a long way towards encouraging quality, the large number can cause confusion and dilute the potential recognition of each program among travellers.
What’s in it for Travellers?
A National brand of quality will enable consumers to recognise and then make better informed choices about which companies they engage with, giving consumers comfort that their expectations of the tourism experience will be met. TQUAL is about delivering on the customer quality promise.
Respect our Culture (ROC) Certification
Wayoutback has been granted Level IV Respect our Culture (ROC) Certification. This program recognises our sustainable business philosophy, environmental practices and cultural respect of protocols towards the Indigenous families and peoples of the great southern land and particularly to those families we support within the Red Centre.
The Respecting Our Culture (ROC) Program is a tourism industry development tool designed by Aboriginal Tourism Australia (ATA) and administered by Ecotourism Australia.
The ROC program was developed through an extensive and ongoing national consultation by ATA with Indigenous communities, industry stakeholders and tourism operators. ROC embraces national accreditation standards to ensure tourism experiences meet customer expectations in a professional and sustainable way. It also encourages the industry to operate with respect for Indigenous cultural heritage.
Climate Action Certification
Wayoutback Australian Safaris has just realised Climate Action Certification over its entire Northern Territory touring operations. The Climate Action Certification Program (CACP) is dedicated to ranking efforts to reduce carbon emissions. The CACP is administered and audited jointly by Sustainable Tourism Australia and Eco Tourism Australia.
The 2012 Eco Tourism pre-conference industry survey by Roy Morgan Research ranked climate change as the number one concern for the tourism industry. Forecasters and consumer research also suggest environmental concern is the most influential consumer trend for a generation.