Hi Don,
 
Have just got back from Oz and had to write to let you know how great the night was we spent with Phil in the swags!
 
Although this was one of the first things we did on the trip even on the last day we were all saying how that experience was the best one we had!
 
A lot of us were feeling a little nervous in the swags but Phil was great and we all opted out of off using the tents and just went for the swags!
 
Great product and looking forward to sending people your way soon!!
 
Thank you
 
Charlotte Dent
Infinity Holidays - Travel Consultant

Added 4/11/11

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Aussie Specialist Flight Centre UK Familiarisation
(feedback supplied by Tourism NT)

This part of the fam trip was fantastic, I will never forget it. Our tour guide Phil & Ainsly made the trip something to remember. Phil had great knowledge and made sure everyone was comfortable and got involved in the experience.

Phil is the single best guide ever. EVER. Best night of camping of my entire life. Will sell to everyone.

Possibly the best thing i have ever done in my life! Our leader Phil was incredible. He put everyone at ease, kept us calm and explained things so well. So laid back and gave us what felt like a proper taste of Australia. Nothing was too much trouble and the overall experience felt like a once in a lifetime thing to do.

Would be good to try to get more understanding of product out to agents - think people get very scared by the idea of camping in Australia.

Guide was amazing and totally made the holiday. A very unique and special experience which encouraged bonding.

Phil was a legend - and the whole experience was totally unique.

The Way Outback Desert Safari was probably the best experience of the entire Fam trip. The whole adventure felt very unique and i feel so lucky to have had the chance to experience this. I loved Phil the guide who made us all feel so relaxed and safe in the outback. Eating and sleeping under the stars was a great experience that i would definitely recommend this to anyone looking to go to Ayres Rock.

Added 20/11/11

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Hi,

I just wanted to say a massive Thank You to Phil who took the Flight Centre Famil group out on a 1 night outback stay and Kings Canyon Hike. He was an absolute legend and deserves a massive pay rise! We learnt more from him than any AAT Kings tour leader could dream of telling us! He was so laid back and made us all completely at ease. That part of the trip was my absolute highlight and I cant wait to recommend you guys to my clients. Please pass on my thanks to Phil (although I'm sure he will just shrug it off!) and recommend him to any one that is slightly nervous about doing the trip. I honestly don't think I would have ever done that night in the outback by choice and it will stay with me forever!

Thanks again,
Lynsey

Lynsey Smith
Assistant Team Leader | Flight Centre
27 Queen Victoria Street, Reading, UK

Added 1/11/11

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Hi Folks,

I just wanted to say a BIG BIG THANK YOU for taking us out on the flight centre famil trip last week.

Phil picked us up at the Ayers rock resort and was a legend from start to finish !

I would never have thought about going to the red centre before but having done it - its totally amazing - and so totally different from anything else I've done before.

Sleeping out in the swags was brilliant and Kings Canyon was just superb.

I loved it all and will certainly be pushing you guys with clients when they come in now.

Thanks,
Alex Holt
International Travel Consultant  | Flight Centre
164 London Wall, London, UK

Added 1/11/11

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Hello Wayoutback.



My name is Shaun and I work at Student Flights Melbourne Central. I just completed a famil with you guys which finished on Saturday the 18th. I just wanted to personally thank-you for the great opportunity you gave me. I had an AWESOME time and will DEFINITELY recommend your tour. I already had an enquiry this morning about going to central Australia and I really think I infected her with my enthusiasm. I expect her to be coming back in a couple of days to book it in. The only thing stopping her is the price of flights into central Australia...



I just have to say that Tom our tour guide was awesome and I was impressed with his local knowledge of the land.

Anyway, again, thanks. I will be writing a blog documenting my time in central Australia and rest assure that Wayoutback will be talked about in a favourable light.



Cheers,



Shaun

International Travel Consultant
Student Flights at Melbourne Central

Added 24/6/11

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Dear Wayoutback team,

I would like to thank you so much for the wonderful experience I had on your 3 day tour.  I travelled with David & he was an excellent guide full of information and dealt with the problems with the truck in a very professional way.  We had a few problems with the truck, but the way was it was handled by David made sure that it didn't ruin the trip, it almost added to the sense of adventure and the other passengers on the trip were not bothered by it. The other travellers I spoke with said they really enjoyed themselves.

The food was really enjoyable, although we did not get any damper (probably because of the transport issues). I loved sleeping in a swag.  Watching the stars each night was one of my favourite experiences & it really is the only way to experience the Red Centre.

Thank you very much for the great experience.

Kind Regards,

Julie Nixon
Senior Travel Consultant
Melbourne Visitor Centre

Added 1/6/11

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Dear Esther, Phil & Don,
 
Thank you SO MUCH for my Caterpillar Dreaming trip last week! Everyone was fantastic, and the trip itself was amazing.

From Josh, who picked me up and took me down to Jim's Place, David, the trainee guide, to the incredible Seona, all three staff are knowledgable, competent and just great people.

And Oak Valley!  Aaron was our guide on the morning's activities, and both he and the place were facinating.  I could have spent all day there exploring and listening to Aaron's stories.

When we headed to the West Macs it was great being able to ignore all the 'Impassable' road signs and go straight on through in the WOB truck!  Camping next to the Finke River was magical, and although we didn't make it to Palm Valley, being able to see the West Macs at leisure was fantastic.

I've been raving about the trip ever since, and now whenever we have guests asking about a tour that includes some Aboriginal content I know that your Oak Valley tours are just the thing!

And my photos on my Facebook page are getting lots of comments from my friends - I keep telling everyone that there's so much more to see here than just the Rock!

So a big thank you again.  I'm glad I finally got to go Wayoutback for myself!

With kind regards,

Faith.

FAITH MORRIS - Assistant Manager
Toddy's Backpackers & Budget Accommodation
Alice Springs

Added 4/3/11

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Hello Way Out Back staff,

A very BIG thank you to all of you for a fantastic trip way out back!   Of course it was great to see Uluru, Kata-Tjuta and Kings Canyon, but the style of the Way Out Back safari made it all the more enjoyable.  I truly liked the camaraderie created by cooking together and sleeping in swags – I realize now what a great opportunity this will be for our future guests who are travelling solo.  Seona was a top-notch guide—very knowledgeable, infinitely patient, and always enthusiastic.  The rainy weather was a blessing – I feel grateful to have seen the Green Centre! 

Ester, thank you also for keeping me well-informed on how to prepare.

I won’t hestitate to book future clients on this excellent tour, and look forward to working with you with our charter groups as well.
 
Many thanks again,

Laurie Pritchard

Managing Director
Small World Journeys
Cairns, Australia

Added 2/3/11

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Hi Mez,
 
How are things?  I am just writing to thank you for the amazing trip to Uluru.  I had a fantastic time and would definitely recommend it to people for that true outback experience!  Sleeping in swags under the stars was a terrific experience for someone like me from Scotland who has never camped without a tent due to the weather.  It was amazing!
 
Thanks again,
 
Arlene
Mooloolaba Travel

Added 9/9/10

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Dear Lia,

I would like to thank the Wayoutback team for giving me the great opportunity to join one of your 5 days tour. It has been one of the best experience I had during my stay in Australia. Everything was perfect even if we broke down twice, but this is part of the outback and I guess we were all there to experience adventure so we lived it and it helped the group to get even closer.

Josh our guide had a great knowledge about the aboriginal culture and nature, sleeping in swags was a quite a fun experience (even if I was scared some dingoes would come around us at night ..) and most of all, I really loved to hike in Kings Canyon & the West Macdonnels Ranges.

So I will defintely recommend this 5 days tour to all the clients that are looking for adventure and really get away from all the crowd.

Thank you very much again, I really enjoyed it !

Best Regards,

Johanna
Nouvelle-Zelande Voyages & Australie Autrement

Added 28/6/10

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Hello,

I just wanted to email and thank you for a fantastic/wonderful trip into the outback.

Everything was of exceptional quality - the guide (Bradley), accom (5* swag), vehicle, food, information, time management, experience - everything.

It will be my pleasure to publicise Wayoutback Tours to ALL BWT staff.

Also, I picked a 'feedback' form after the tour, but have misplaced this between Alice and Sydney - if you could email this to me, I would be happy to complete and send back (along with a few photos).

Thanks again,

Kind regards,
Tim

Tim Halliday
Operations Manager
Backpacker World Travel

Added 16/3/10

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Dear Don,

I wish to thank you for providing the opportunity for myself to go on a Territory Discoveries FAMIL accompanying your 5 Day Wayoutback tour, on the 15th September. Our guide was Paul; he is truly an asset to your company. He was, at all times, highly professional, engaging and informative. It’s fantastic to see someone so passionate about their job being able to pass their knowledge onto others.

The tour itself was an amazing experience. The Oak Valley component certainly gives you a competitive edge over many of the other tour companies. Craig, as operator of Oak Valley Homestead, gave one of the most insightful viewpoints of the merging of Indigenous and European cultures that I have ever heard. The intimacy of your group tours is also a highlight, as it allows for great bonding.

Whilst the use of swags limits your market somewhat to those with a camping mind-set, this experience also adds authenticity to the whole journey. For some people on our tour, their biggest highlight was being able to sleep under a star-lit sky on a nightly basis.

As far as meeting dietary requirements, this was also handled exceptionally well, with little hardship met to cater for those who were lactose intolerant or vegetarian.

Once again, sincere thanks for the opportunity to experience your tour. Clients appreciate the fact that we, as sales consultants, have participated ourselves, as it means we know the answers to specific questions, and are better able to sell your product!

A rave and review about your tour will also be featuring on our Territory Discoveries website in approximately a week, if you would also like to view it. The address is www.territorydiscoveries.com

Kind regards,

Rebecca Orman

Holiday Consultant
Territory Discoveries

Added 25/2/10

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Territory Discoveries

Added 25/2/10

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Dear Don

Thank you SO MUCH for organising the famil for Caroline Mortier. She got back last night absolutely glowing, buzzing with happiness. She loved the trip. Kept raving all evening about how much better it was doing Wayoutback than any other tour because they could sleep under the stars, get away from the other tourists. And she was disappointed that she wasnt continuing on to do the 5 day trip because clearly that was the way to go. So well done to you - and congratulations to your staff for putting on a good one ! And again, thank you for your help.

The new product manager for Oz at Australie Autrement is the utterly fabulous Celine Moreno (I have to say that - I've cc'd her into this email) so if you want to discuss what possibilities there are for Wayoutback, you should chat to her. I believe Celine will be at ATE but then so will everyone.

You and your girls should come around again soon. Doesnt Jaz want to feed the kangaroos again ??

Warmest wishes

Deb Rock
Australie Autrement

Added 3/2/10

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