Conditions of Travel & Fine Print

Choosing your Style of Tour

Wayoutback Australian Safaris Pty Limited (WAS) offers Adventure, Classic or Comfort style tours.

Classic - Our original 4WD tours operating in the Red Centre and now Top End. These tours are suitable for all ages and supply a good level of comfort, with permanent camps, hot showers, toilets, sleeping bags and beds (with full linen) supplied. A reasonable level of fitness is required and group sizes are a maximum of 21 guests.

Adventure - All Adventure tours operate in minibuses with a capacity of 27 guests. Tours are active and tend to attract a younger customer however are still suitable for any client looking for a budget priced trip. Camps offer showers and toilets and twin share tents, but sleeping bags must be brought along or hired for $20. Tours operate in the Top End, Red Centre and 'Connector' from Darwin to Alice Springs (and return).

Comfort - Comfort tours are small group hotel accommodated tors which operate in the Red Centre. They include 4.5 star hotels and operate with a minimum of two and a maximum of 6/14 guests.

Food and Drinks (Camping tours Only)

We have designed our menu to be as healthy as possible and appeal to modern tastes. For breakfast you have a selection of cereals, toast with spreads, orange juice, fresh plunger coffee and black or herbal teas. For lunch we provide salad ingredients and a selection of meats for sandwiches, plus fresh fruit. Dinners vary depending on time of year but usually include chicken or other meat, fresh vegetables, sauces with pasta or rice. Bush bread (damper) will also be prepared for you on an open fire. A glass of sparkling wine will be offered at Uluru sunset on our Classic tours, and a glass of wine is also offered with the evening meal on our Classic tours.

All other alcohol is BYO.

Special Dietary requirements and allergies

Our menu is designed for both carnivores and vegetarians. If you are have any special dietary needs or allergies, please contact us to discuss this at time of booking as you may need to provide your own supplementary food/ snacks depending on your specific dietary need or allergy. Wayoutback Australian Safaris operates in some remote parts of Australia where certain foods are not easily available and therefore cannot accommodate all dietary requests. At times, produce and products may be substituted as supply dictates and Wayoutback cannot guarantee the ingredients contained in these alternatives. Whilst all of our guides are trained in remote touring, they are not nutritionists and neither they nor Wayoutback Australian Safaris can advise of all ingredients contained in each food served on tour and are not responsible should an allergic reaction occur. If you have any allergies, please carry the necessary medication. Many dietary requirements are catered for in our standard menus.

Tour Guides

We pride ourselves on the very high standard of our guides. We are one of only a couple of Advanced ECO Accredited tourism operators based in the Northern Territory and as such are very aware of our responsibility to provide well informed, highly trained tour guides. All guides have a sound knowledge of our local area focusing on its history, Aboriginal culture, geology and the natural environment.

Things You Should Know

Are you adventurous and enjoy meeting other travellers? Our camping tours are designed to suit active people who enjoy small group dynamics.

GROUP PARTICIPATION: Our camping tours do require a degree of participation with the preparation of meals, loading and unloading camping equipment, collecting firewood and the washing of dishes after meals.

SLEEPING ARRANGEMENTS: All camping tours offer the option of a tent or swag. We offer private campsites with bathroom facilities in remote locations across the Northern Territory. All linen including sheets, pillows, sleeping bags (included on Classic tours, optional $20.00 on Adventure tours) and swags are included on our tours.

TRAVELLING WITH CHILDREN: Due to the small group size, children generally do not mix well with our other clients and for this reason we do not accept children under the age of 8 years on our Adventure & Classic tours and 5 on our Comfort tours. Children of any age are welcome on our Private Charters.

GROUP SIZE: The maximum group size is 16 passengers on our 'Classic' tours that are 4 & 5 days long and 21 on our 3 day 'Classic' itineraries, 27 on our 'Adventure' tours and 6 on our 'Comfort' tours. We reserve the right to use smaller vehicles due to operational logistics.

LIABILITY WAIVER: All passengers will be required to sign a liability waiver prior to the tour departure - a signature will be required to travel with WAS. If you would like a copy of this in advance, please Contact Us

Wayoutback Provides

Late model air conditioned 4WD vehicles (Classic and Comfort tours), mini buses (Adventure tours), meals (as listed), camping equipment, swags and pillows, laundered sheets and pillowcase, sleeping bags (Classic tours), reference books, chilled face cloths (Classic and Comfort tours during summer), some drinks with meals (cordial and juice and wine for Classic tours) and supplies of drinking water (please provide your own bottle). All Park entry fees are included on our tours.

Bush showers and toilets are available at most of our private bush camps.

What you’ll Need to Bring

As we are camping you will need to be prepared for this. A torch (flash light), a hat (wide brimmed best), sunscreen, insect repellent, fly net (summer), medication, a water bottle (at least 1.5 litres), walking shoes/boots (we do a lot of walking/ climbing), warm clothing (winter), sleeping bags on Adventure tours ($20 hire fee, winter and summer bags available), toiletries, swim wear, towel, camera (plus extra film/batteries, digital storage device), Travel Voucher/Ticket and a great sense of adventure. BYO wine or beer.

Space is limited; please bring one small bag per person. Ask at reception of your accommodation for excess baggage storage. Some listed items can be purchased from WAS on departure.

Confirming and joining your tour

For all tours please call our Reservations no later than 48 hours prior to departure to confirm your pick-up point and time. Ayers Rock Airport pick-ups: Please notify Reservations of your Ayers Rock flight number and arrival time no later than 48 hours prior to departure for meeting instructions.

Medical Conditions

To ensure your tour with us is enjoyable and without incident, medical conditions are to be made known to our Reservations staff at time of booking. Due to large distances between towns, we remind you that we may be many hours away from medical facilities. We reserve the right to seek a Medical Clearance before travelling with us. You are encouraged to carry enough medication required for the duration of your tour. Cold storage is available where required.

Booking and Payment

You can book direct with us by phoning 1300 551 510 (within Australia) or +61 8 8952 4324 (outside Australia) or via wayoutback.com. You can also book through most Travel Agents, Hostels and Hotels. You will be required to pay for your tour  in full at the time of booking. Credit card details are required for Internet and Phone bookings. Credit Card payments incur a Merchant Levy and are subject to change without notice. MasterCard & Visa 1.4%. A Travel Agent may take a deposit or the full amount depending on their relationship with WAS. If a deposit is taken we will require credit card details to secure your booking and charge the outstanding amount.

Changes to Existing or Confirmed Bookings

Where an existing Booking is to be changed to an alternative departure date or tour type the following will apply:

1) Changes requested 1 - 7 days from departure date incur full Cancellation Fees and the full cost of the new tour selected will be charged.

2) Changes requested 8 days or more from departure date incur a $50 Administration Fee plus any difference in price from new tour selected.

For other changes to confirmed bookings a $50 Administration Fee will be charged.

Notice and Cancellation Fees

30 days or more, 25%; 14 – 29 days, 50%; 8 – 13 days, 75%; 0 – 7 days, 100%.

Travel Insurance

WAS strongly recommends that all Travellers have adequate Travel Insurance. Not only does it protect you against the costs of injury but it also gives you cancellation cover. Our underwriters are World Nomads.

Terms and Conditions (Fine Print)

WAS reserves the right to amend tour times, itineraries and fares for its tour as circumstances, time of year and operational reasons occur. There will be no refunds in these circumstances or for reasons such as delays incurred due to mechanical failure or weather conditions. WAS cannot guarantee exact pick-up and drop-off times and will accept no responsibility in the event of cancellation fees from other connecting services. WAS reserves the right to cancel a tour, arrange an alternative operator (if possible) if group numbers are insufficient or combine our tours of differing standards in the event that low numbers are endangering a scheduled departure being cancelled. In this instance guests will always be upgraded to a higher standard product. Guests travelling on a tour with upgraded guests will not be entitled to refunds in these instances. Just as airlines and hotels charge differing rates to guests for the same service, WAS reserves the right to have multi level pricing on products where it is necessary to ensure guests travel plans are not disrupted.

Balances paid by credit card are subject to a merchant levy. WAS accepts no responsibility for any injury, illness or other such accident sustained whilst on tour with WAS or while engaged in any activities with other tourist operators that may not be part of the WAS itinerary but available during a WAS. While all care is taken, the responsibility of children on tour rests entirely with the parent or caregiver. Central Australia can be hazardous with camp fires, splinters (some trees and shrubs are toxic), jagged rocks, cliffs, sun exposure and poisonous reptiles and insects. All customers, including children, must wear shoes at all times, use sunblock and wear hats. 

Individual Aboriginal location visits cannot be guaranteed for cultural reasons. In the event of a location or host not being available alternative experiences of a similar nature will first be sought and failing this refunds will be given for this component only. The refund is for the cultural aspect only and an alternative walking or sight seeing activity will be sourced compensating for the available time due to the Aboriginal cultural experience cancelation. No compensation will be considered for any additional driving or time lost due to any scheduled driving.

WAS accepts no liability for lost, stolen or damaged property and strongly recommends clients have Travel Insurance, including Cancellation Cover. Cancellation fees apply.

All prices in Australian Dollars. GST included.